Information Technology Graduate – Robert Lynch

Robert LynchRobert Lynch is a successful graduate of West Virginia Junior College-Morgantown, class of 2016, from the Information Technology program. Robert became part of the West Virginia Junior College academic faculty shortly after graduating from the IT program. He jumped at the opportunity to work at the college after having an externship within the IT program under the direction of Robin Addis. Robert is a Technical Support Analyst, primarily focused on WVJC Online. He maintains the technical support for over 400 online students and resolves the issues students might have in regards to their online classes or Canvas. As a devoted and passionate faculty member here at WVJC, Robert strives to ensure that all technology is working appropriately and accurately in order to help the students transition smoothly throughout their online courses.

Robert’s responsibilities as a Support Analyst include, but are not limited to, being the first point of contact if an issue arises and making certain a good ticketing system is implemented. By executing the ticketing system, the numerical order of students that inquire about an issue is maintained and those tickets are taken in the order as they came to him and finished in a timely manner. Robert also assists alongside Ryan Langley, Director of IDT, creating and designing our online campus, Canvas. Robert felt that he was lacking direction and skill within the HTML applications when assisting Ryan with the Canvas design. While working with Ryan, Robert realized he knew more than he thought and was able to rely on his creative and educational background.

Robert has become a crucial and dedicated employee and team member in the IT Department, due largely to Robin Addis and the WVJC faculty during his time as a student. Robert’s drive and intelligence pushed his desire to be the best student possible to achieve what he might have thought was not possible. Robin’s method of teaching during Robert’s time as a student was more strategy and hands-on than lecturing. Robert worked diligently at the hands-on practices that helped engrave the process of networking. This made him the vital employee and certified technician he has become within our team at WVJC. Robert is also working on furthering his education by pursuing a degree in Network Administration and Security at WVJC. As Robert works on his degree in NAS, he is developing his skill set and working on the next level of his Cisco certification, CCNP Security. This is the 2-year goal he has set for himself.  Since graduating from WVJC, Robert has established his own business, Twenty-First Century Solutions, which does IT consulting.

Robert’s path up to this point was not necessarily the path he expected he would end up taking.  Robert graduated from Morgantown High School in 2007 as a C and D student. After high school graduation, Robert explored his options and gained employment as a car salesman. Robert really enjoyed selling cars. At times he was excelling tremendously, then other times it would plateau. With this type of fluctuation in wages it was too stressful and Robert could not take the chance of receiving minimum wage and/or commission alone. Robert had other job offers which paid more and had a little bit more financial security, but he stated, “I knew I wanted something more for my life”.  Robert explored his options at a college, but ended up dropping out. He had several friends that attended WVJC and went through and graduated from the Information Technology program. Robert saw the success his friends had through the program, which made him explore WVJC. Robert knew things needed to change, he needed financial security and stability at this time in his life, due to the expected birth of his daughter, Audrey.

Robert came to WVJC, enrolled as a student in the IT program and became a successful 4.0 student. Robert did have some ups and downs when it came to his 3rd term when his daughter was born during finals. With the help of staff, Robert was able to retake his finals. Even with some hiccups, Robert’s dedication to finishing the program, gave him the drive and desire that helped him become a successful graduate from WVJC in March 2016.

For important information about the educational debt, earnings, and completion rates of students who attended the Information Technology program CLICK HERE and for Network Administration/Security CLICK HERE.

 

 

Employee Highlight- Robert Lynch

Robert LynchSuccess.  How do you define it?  When do you reach a point in your life where you can say you are “Successful”? Is it something that you own that makes you successful, like that new 2017 Jeep Wrangler?  Or maybe it’s being able to pay all of your bills without worry; perhaps it’s going to a job that you love, or maybe it’s all of those things combined. This concept of success is defined different by everyone.  It is not something that somebody else tells you, it’s something that you tell yourself.   The journey to find your own version of success is often varied and winding, and let’s be honest, we usually get really good stories out of the learning process. This is the story of WVJC-Morgantown Information Technology graduate, current Technical Support Analyst, Robert Lynch.

Robert started his educational journey like many students out of high school; he attended a four year institution, where he felt more like a number than a person.  He made it two years before the appeal of work outweighed going to class.  Robert stated that “the curriculum never challenged me, which made me feel like I wasn’t learning anything”.  That is a fair and valid point that all college students should ask themselves!  What am I getting out of this?! When Robert asked himself that question, the answer was not positive. Like Many students, he chose to work a few years and see what that was like… well, he didn’t like the dead-end jobs.  So back to school he went…

He finished up an Associate degree in applied sciences and started looking for those “big-boy” jobs; you know, the ones that people call you successful in. Even though Robert looked, he didn’t find one that made him personally feel successful “Most of the places I worked were unrewarding and I just felt like I could do better”.

Robert wanted to do better for himself. He wanted a position where he could enjoy going to work and feel personally rewarded for what he accomplished. He had always had a passion for Information Technology and wanted to pursue it.  This started the process to explore different colleges.  By this point in Roberts’s journey, he knew what he wanted to stay away from in a college and knew that he should be picky in order to find a school that fit him and his goals.  He looked at WVJC-Morgantown’s Information Technology program. WVJC-Morgantown gave him the option to be a hands on student in the field of Information Technology without feeling like a number.  The IT program gave him what he was looking for in a school and future job, an intense amount of hands on training.  After having the experience of going to three different colleges, Robert had this to say about WVJC-Morgantown’s Information Technology program. “Everything about the program was geared towards real world skills and all of the instructors really cared about the success of their students.”

There’s that word again, success.  Robert made choices on his journey towards success.  He chose to not settle for a school that he didn’t enjoy or jobs that were not fulfilling to him.  Because of that, he found his path here at WVJC-Morgantown in our Information Technology program.  This path has lead Robert to be successful.  When he finished his degree at WVJC-Morgantown he started looking for those “big-boy” jobs… and boy did he find them.  He had multiple job offers that he had to wade through to pick one that suited him.  Robert currently works at WVJC-online as a Technical Support Analyst. To Robert, he has achieved success in graduating from WVJC-Morgantown’s Information Technology program.  Robert knows that it is up to him to continue to make decisions that will lead him towards personal success on a daily basis.  We here at WVJC-Morgantown, are proud to be part of his current success, and eagerly look forward to his future successes.

For important information about the educational debt, earnings, and completion rates of students who attended this program CLICK HERE